ReGiftedReGifted Support
How can we help?
Find help signing in, joining your building, or picking up a gift.
My sign-in code hasn’t arrived
Check the email address you entered and your spam folder. If you request another code, use the latest one. Keep your sign-in code private.
I’m having trouble verifying my building
Check your building address and location permissions. If nearby verification is unavailable, follow the alternatives shown in the app. If asked for proof of address, show only your name and address and cover other details.
The gift is missing from the common area
Open the listing and choose Item isn’t here. Use I got it after you’ve picked up the gift.
I need to change a Unit Pickup arrangement
Use the listing chat to agree on a new pickup time or location. If possible, arrange for the item to be placed outside the giver’s unit when it’s ready.
How do I report a listing or message?
Use the report option in the app and explain what happened. You can also block a resident from their conversation where the option is available.
Account deletion
Request deletion of your ReGifted account and associated data.
Contact support
Email support@regifted.app for help with your account, verification, or privacy. To report a listing or message, use the in-app reporting option.
Open the pilot app